Last updated: 2018-01-24
We are Barter Bay Exchange Inc. (hereinafter, “Barter Bay”, “we”, “us”, or “our”). Your privacy is critically important to us. At Barter Bay, we have a few fundamental principles:
1.1. We are an online, buy, sell, bartering platform that aims to reduce waste by providing a service that allows people to exchange their products. Individuals (“Users”) can converse with each other to trade. We believe that our strongest advantage is to enable people to explore the second-hand economy through our platform and save money while staying conscientious of waste.
3.1. We only collect information about you if we have a reason to do so. For example, to provide our Services, to communicate with you, or to make our Services better. We collect information in three ways: if and when you provide information to us; automatically through operating our services; and, from outside sources.
4.1. It’s probably no surprise that we collect information that you provide to us. The amount and type of information depends on the context and how we use the information. Here are some examples:
a. Basic account information: We ask for basic information from you in order to setup your account (your “Account”). For example, we require a way to contact Users for Account verification and password reset. If you connect with us through social media, we need the necessary information to verify and secure your Account. Administrative notifications may require methods of contact, such as an emails or push notifications.
b. Public information: Information you post on our Services may be public and available to other Users and the general public. For example, if you have an Account with us, we require that you fill out a first name and a last name. You may edit them as necessary, and they are considered to be public information. Your profile picture may be used when using our Services. We allow Users to communicate with each other, and you may receive unsolicited messages. We are not responsible for protecting such information that you may disclose to third parties. It behooves you to take extra care when you disclose information through our Services.
c. Transaction and billing information: If you purchase something from us (such as a subscription or a service), you will have to provide additional personal and payment information that is required to process the transaction and your payment, such as your name, credit card information, and contact information.
d. Content information: You may also provide us with information about you when using our Services. For example, when you create a listing, you may include a description of your item and items you want in exchange. We will have that information, and so will anyone with access to the internet, if you choose to list an item. We may use these information for our own advertising purposes (such as for social media, Facebook ads).
e. Instant messaging: We may collect information from our instant messaging Services. This is because we are using a third party provider for our messaging services, and we require these data to migrate without data loss. Our instant messaging service is intended to help people buy, sell, and barter. Information you share over this service may be transferred, stored, and processed. Please be careful of what you share over communications.
a. Log information: Like most online service providers, we collect information that web browsers, mobile devices, and servers typically make available, such as the browser type, IP address, unique device identifiers, language preference, referring site, the date and time of access, operating system, and mobile network information. We collect log information when you use our Services. For example, when you create a new listing on Barter Bay.
b. Usage information: We collect information about your usage of our Services. For example, we collect information about the actions that users perform on our Services - in other words, who did what, when and to what thing on a site (e.g. when User A makes an offer to User B). We also collect information about what happens when you use our Services (e.g., number of pages fetched in a session) along with information about your device (e.g., mobile screen size, name of cellular network, and mobile device manufacturer). We use this information to, for example, provide our Services to you, as well as get insights on how people use our Services, so we can make our Services better.
c. Location information: We may determine the approximate location of your device from your IP address, satellite, cell phone tower, WiFi signals. We collect and use this information to, for example, calculate how many people visit our Services from certain geographic regions and to provide security checks against unauthorized access.
d. Stored information: We may access information stored on your mobile device via our mobile app. We access this stored information through your device operating system’s permissions. For example, if you give us permission to access the photographs on your mobile device’s camera roll, our Services may access the photos stored on your device when you post an item on Barter Bay.
6.1. We may also get information about you from other sources. For example, if you create or log into your Barter Bay Account through another service (like Facebook), we will receive information from that service (such as your name, basic profile information, and friends list) via the authorization procedures used by that service. The information we receive depends on which services you authorize and any options that are available.
6.2. We may also get information from third party services about individuals who are not yet our Users (…but we hope will be!), which we may use, for example, for marketing and advertising purposes.
7.1. You may be able to use our Services without providing personal information. However, the Services we provide may not work as intended or cease to function if you choose not to provide required information, such as your email in order to “Activate” your Account.
8.1. Certain Services may require you to be verified. Your email, social media account, or other third party sources may be used in order to validate you. We, and our service providers, may also collect other information from you, including your birthday, phone number, address, gender, and other information granted by the social media account and any other additional third party social network. For example, Facebook provides us information used for authentication. The information we collect from such sources may include people with whom you are friends or otherwise connected. Registering with Barter Bay with a social media account means that you are allowing Barter Bay to access personal information associated with these sources.
9.1. We may contact you and/or send you commercial information by email and/or push notifications, to inform Account information, products and services, offers, or any commercial contents. You may opt-out of communications and notifications if you do not want to receive commercial communications. However, you may still receive administrative communications such as updates and changes associated with your Account.
10.1 We use information about you as mentioned above and as follows:
11.1. We share information about you in the limited circumstances spelled out below and with appropriate safeguards on your privacy:
12.1. Information that you choose to make public is - you guessed it - disclosed publicly. That means, of course, that information like your public profile, listings, other content that you make public on our Services, are all available to others. We provide public data (like listings) from our Services for anyone to browse. Please keep all of this in mind when deciding what you would like to share.
13.1. We work very hard to protect your information in our custody and control against unauthorized access, use, alteration, or destruction. However, no transmission over the internet is completely secure. We cannot guarantee that unauthorized access, hacking, data loss, and other breaches will never occur. Our Services are for you to use at your own risk. We recommend you to apply caution to the information you share and to be prompt in changing your password when it is no longer secure. If you believe that your information with us is no longer secure, please contact us immediately.
14.1. Barter Bay is a worldwide service. By accessing or using the Services or otherwise providing information to us, you consent to the processing, transfer, and storage of information in and to Canada and other countries, which may have rights and protections that are different from those in your home country.
15.2. We may use other third parties in the future to expand our Services (such as a payment system for premium services). Your information may be collected by these third parties. We have no control over any third parties, their collection, use and disclosure of your personal information.
16.1. Our Services are not directed to people under the age of thirteen, and we request that they do not provide personal information through our Services. For individuals between the age of thirteen and nineteen, please be sure you understand what information we collect, how we do so, and how that information can be used. Please contact us if you have questions about the use of your information.
16.2. If you are a parent or guardian and you are aware that your child has provided us with personal information and have questions about how it is used, please contact us.
19.1 . All questions, complaints, or claims with respect to the Agreement should be directed to Tony at email@example.com. Our office is at Unit 6 3671 Viking Way, Richmond, BC V6V 2J5, Canada.